GDPR? Yes. We're compliant!

You can read about our GDPR stance, DPA agreements, and product updates that enable you to be GDPR compliant with KickoffLabs here.

Privacy Shield? Yes - We're certified.

We love bribing government officials at multiple agencies for certificates. :) We're both EU-US and Swiss-US framework approved. Click here for proof

What kind of support can I expect?

The best! We believe that any technology can be copied. It's much harder to copy a customer experience. Contact us anytime for any reason.

Can I change plans or cancel at any time?

Yes. If you realize you need a higher or lower plan, you can change at any time from your account management page. If you upgrade from a lower to a higher plan you will be charged the prorated amount for the current billing cycle.

What's the refund policy?

We offer a 30 day refund policy from the day you are charged. Refunds may not be issued if you collect over 50 leads.

When will I be charged?

You will be billed as soon as you upgrade. However, we will issue a full refund for any reason during the first 30 days.

What if I go over the leads allowed per month?

Your plan will be automatically upgraded to the plan that includes leads required based on the usage. Annual or semi-annual plans will be billed monthly for overage fees of $8 per each 1,000 leads if you go over in a given month.

What if I need more leads than the Enterprise plan?

You'll be charged $8 per each additional 1,000 leads per month required. Contact us to lower that rate with a custom enterprise agreement.

What if I have more questions?

Use the get help button on your left or email